Terms of Service

1. About this service

Singapore Shopping Centres is an independent informational directory providing information about shopping centres, retailers, restaurants, services, brands, stores, offers and other businesses in Singapore.

Unless expressly stated otherwise, Singapore Shopping Centres is not owned by, operated by, affiliated with, authorised by, endorsed by, sponsored by, or acting as an agent for any shopping-centre operator, retailer, restaurant, brand, trademark owner or other business listed on this website.

The inclusion of a business, retailer, restaurant, brand or shopping centre on Singapore Shopping Centres does not, by itself, mean that the business has approved, verified, endorsed, sponsored or entered into a commercial relationship with Singapore Shopping Centres.

Information on this website is provided for general informational and consumer guidance purposes. We make reasonable efforts to maintain useful and accurate information, but we do not guarantee that every listing is complete, current or error-free.

2. Directory listings

Directory listings may contain business names, store names, locations, unit numbers, opening hours, contact information, descriptions, categories, links, offers and other information relating to businesses or shopping centres.

Information may be obtained from publicly available sources, business submissions, shopping-centre information, user submissions, third-party sources and other sources reasonably available to us.

Businesses may open, close, relocate, change their names, change operating hours, change products or services, or otherwise change their business information without notice.

Users should verify important information directly with the relevant business or shopping-centre operator before relying on it.

We reserve the right to add, modify, update, consolidate, suspend or remove directory listings at our discretion, subject to applicable law and any separate written agreement that may apply.

3. Third-party brand names and trademarks

Ownership

Brand names, business names, trade names, trademarks, service marks, logos, slogans, product names and other brand identifiers displayed or referenced on this website belong to their respective owners.

Singapore Shopping Centres does not claim ownership of any third-party trademark, brand name, logo or other intellectual property merely because it is displayed or referenced on this website.

Identification and directory purposes

We may use or refer to business names, brand names and trademarks where reasonably necessary to identify a retailer, restaurant, service provider, shopping centre, store or other business and to help users locate or distinguish that business from others.

Such references are intended for identification, informational and directory purposes. They are not intended to suggest that the relevant trademark owner sponsors, endorses, authorises or controlsSingapore Shopping Centres, unless such relationship is expressly stated.

The appearance of a third-party brand name or trademark on this website should not be interpreted as creating a partnership, agency, franchise, endorsement, certification or other business relationship between Singapore Shopping Centres and the relevant brand owner.

Brand requests

If you are a brand owner or authorised representative and believe that a brand reference is inaccurate, outdated, misleading or otherwise inappropriate, you may contact us at brands@singaporeshoppingcentres.com.

4. Copyright and intellectual property

Our content

Unless otherwise stated, copyright and other intellectual property rights in original content created, commissioned or licensed bySingapore Shopping Centres, including original text, editorial descriptions, photographs, graphics, website design, page layouts, databases, compilations, software and other original materials, belong toSingapore Shopping Centres or the applicable rights holder.

You may not reproduce, copy, republish, distribute, modify, sell, commercially exploit or create derivative works from our original content without prior written permission, except where such use is permitted by applicable law.

Third-party content

Third-party material appearing on the website remains the property of its respective owner or rights holder. We do not claim ownership of third-party material merely because it appears in a directory listing, advertisement, submission or other part of the website.

Where material is supplied to us by a business, advertiser, contributor or other third party, that party is responsible for ensuring that it has the necessary rights, permissions and authority to provide that material to us for publication or other agreed use.

We may remove, replace, modify, disable or decline to publish material where we receive a credible complaint concerning copyright, trademark, privacy, publicity rights, misleading representation or other intellectual property concerns.

5. Advertising, sponsored listings and commercial content

Singapore Shopping Centres may offer advertising, sponsored listings, featured placements, promotional campaigns, sponsored articles, commercial listings, offers or other paid promotional services to businesses, brands and other organisations.

A paid or sponsored placement does not give an advertiser ownership or control over Singapore Shopping Centres, its editorial content, directory information, website design or other independent listings unless expressly agreed in writing.

Where appropriate, paid or sponsored content may be identified as advertising, sponsored content, featured content or by another suitable disclosure so that users can distinguish commercial placements from ordinary directory listings.

Payment for advertising or promotional placement does not, by itself, constitute an endorsement, certification, recommendation or guarantee by Singapore Shopping Centres of the advertiser, its products or its services.

Conversely, a business appearing in an ordinary directory listing does not necessarily mean that the business has paid for, sponsored or endorsed that listing.

Submitting an advertising or placement request does not, by itself, reserve a slot, confirm a booking, or create any obligation on Singapore Shopping Centres to publish it. A requested slot and date range are not held until we have reviewed the request and sent written confirmation. Where more than one request is received for the same slot, we resolve availability at our discretion, and submitting first does not by itself guarantee priority. No payment is requested, and no charge is made, before a request is approved.

Advertising materials supplied by advertisers

An advertiser or business that provides photographs, logos, trademarks, promotional materials, advertising copy, product information, videos or other content to Singapore Shopping Centres represents and warrants that it has the necessary rights, licences, permissions and authority to provide that material for the agreed advertising purpose.

Advertisers must not knowingly provide material that infringes the copyright, trademark, privacy, publicity or other legal rights of another person or organisation.

We may refuse, modify, suspend or remove advertising or promotional material where we reasonably believe that it may violate applicable law, infringe third-party rights, contain misleading information, or otherwise create a legal or reputational risk for Singapore Shopping Centres.

6. No endorsement, sponsorship or affiliation

Unless expressly stated otherwise, the inclusion of a business, brand, shopping centre, product, service, promotion or other third-party reference on Singapore Shopping Centres does not constitute an endorsement, recommendation, certification, sponsorship or affiliation.

The use of a third-party business or brand name for identification or directory purposes does not mean that the relevant business or trademark owner has authorised Singapore Shopping Centres to act on its behalf.

Where a commercial relationship exists, the existence of that relationship does not necessarily mean that the advertiser or brand endorses all other content appearing on Singapore Shopping Centres.

7. Brand correction and official asset requests

Brand owners and authorised representatives may contact us at brands@singaporeshoppingcentres.com to:

• Request corrections to business information;
• Provide updated business information;
• Provide official brand information or assets;
• Request changes to a listing;
• Raise concerns about the presentation of a brand; or
• Discuss advertising or other commercial opportunities.

We may request reasonable evidence that a person contacting us is the relevant rights holder or is authorised to act on behalf of the business or rights holder before making certain changes.

Submission of an official logo, photograph or other brand asset does not automatically create an obligation for Singapore Shopping Centres to publish or continue displaying that material.

8. Intellectual property notice and takedown

If you believe that material appearing on Singapore Shopping Centres infringes your copyright, trademark or other intellectual property rights, please contact us at legal@singaporeshoppingcentres.com.

To help us investigate a complaint, please provide:

1. Your full name and organisation, where applicable;
2. Your contact details;
3. The specific material or listing concerned;
4. The URL or location of the material;
5. A description of the copyright, trademark or other intellectual property right involved;
6. An explanation of why you believe the material infringes or improperly uses that right;
7. Confirmation that you are the rights holder or authorised to act on behalf of the rights holder; and
8. Any supporting information or documentation that may assist our review.

We may request additional information where reasonably necessary to verify or investigate a complaint.

Where appropriate, we may temporarily restrict, remove, replace or modify disputed material while a complaint is being reviewed.

We do not guarantee a fixed response or removal period because the appropriate response may depend on the nature, seriousness and complexity of the complaint.

Nothing in this section prevents a rights holder from exercising any rights or remedies available under applicable law.

9. User, business and third-party submissions

Users, businesses, advertisers and other contributors may provide information, photographs, text, reviews, corrections, suggestions or other material to Singapore Shopping Centres.

By submitting material, you represent that you have the necessary rights, permissions and authority to provide that material and to permit Singapore Shopping Centres to use it for the purpose for which it was submitted.

You must not knowingly submit material that infringes another person's copyright, trademark, privacy rights, publicity rights or other legal rights.

By submitting material to Singapore Shopping Centres, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, adapt, publish, display and distribute that material as reasonably necessary to operate, maintain and promote the website and its directory services, subject to applicable law and any separate written agreement.

We may decline to publish, edit, restrict, remove or replace submitted material at our discretion where reasonably appropriate.

10. Acceptable use

You agree not to:

• Scrape, copy, reproduce or redistribute our directory data in bulk without permission;
• Copy or reproduce substantial portions of our original website content without permission;
• Use automated tools in a manner that materially interferes with the operation or performance of the website;
• Submit information that is knowingly false, misleading, fraudulent or unlawful;
• Upload or submit material that infringes another person's intellectual property or other legal rights;
• Attempt to gain unauthorised access to any part of our systems;
• Interfere with the security, operation or availability of the website; or
• Use the website for unlawful, fraudulent or abusive purposes.

11. External links and third-party websites

Singapore Shopping Centres may provide links to third-party websites, retailer websites, shopping-centre websites, social-media accounts and other external services.

External links are provided for convenience and informational purposes. We do not control and are not responsible for the content, availability, security, privacy practices, terms or policies of third-party websites.

A link to a third-party website does not necessarily constitute an endorsement, sponsorship or recommendation of that website or its products or services.

12. Offers, promotions and deals

Singapore Shopping Centres may display offers, promotions, discounts, events, deals or other commercial information supplied by businesses or obtained from other sources.

Offers may be subject to conditions, availability, expiry dates, minimum purchases or other restrictions imposed by the relevant business.

Unless expressly stated otherwise, Singapore Shopping Centres does not guarantee the availability, accuracy, validity or fulfilment of any offer, promotion, discount or deal.

Users should verify the terms and availability of an offer directly with the relevant business before relying on it.

13. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis without warranties or guarantees of any kind.

We do not guarantee that the website will always be available, uninterrupted, accurate, complete, secure or free from errors.

We do not guarantee the accuracy, availability, quality or suitability of any business, retailer, restaurant, product, service, promotion, offer or other third-party information displayed on the website.

To the maximum extent permitted by applicable law, Singapore Shopping Centres will not be responsible for losses arising from reliance on directory information, including changes to store locations, opening hours, prices, promotions, products, services or business status.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

14. Changes to these Terms

We may update these Terms from time to time to reflect changes to our services, business practices, legal requirements or website features.

The most current version will be published on this page. The “Last updated” date at the top of this page indicates when these Terms were most recently revised.

Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Singapore, without prejudice to any mandatory rights or protections that may apply under applicable law.

Subject to applicable law, disputes arising from or relating to these Terms or your use of the website shall be subject to the jurisdiction of the courts of Singapore.

16. Contact us

For copyright, trademark, intellectual property or legal matters, please contact:

legal@singaporeshoppingcentres.com

For brand listing corrections, official brand information, brand assets or commercial enquiries, please contact:

brands@singaporeshoppingcentres.com